Preventing Medical Errors

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Release date: 8/15/2023

Expiration date: 6/1/2024

Needs Statement
The 1999 Institute of Medicine report To Err is Human: Building a Safer Health System brought prominence to the issue of medical error in the US. Since that time multiple activities at various levels of private and regulatory arenas have targeted identification and resolution of medical error. In 2016, researchers from Johns Hopkins University published findings from their study indicating that medical error can now be ranked as the third leading cause of death in the U.S. In 2020 most states are still mandating continuing education for licensed health care professionals. Health professionals and health systems both need ongoing education in error reduction techniques in order to create and maintain an improved culture of safety.

Course Goals
This educational monograph addresses the identification, reporting, monitoring and reduction of medical error. It is intended to make participants aware of the magnitude of the problem, of the many-leveled activities needed to resolve it, and the importance of each person’s role in the national effort to reduce medical errors.

Target Audience
This activity is intended for physicians, physician assistants, pharmacists, nurses, nurse practitioners, psychologists, dentists and other healthcare professionals at all levels and settings in the healthcare industry.

Learning Objectives
At the completion of this course, the learner should be able to:

  • Recognize the magnitude and far-reaching effects of medical error
  • Categorize factors contributing to the occurrence of medical error
  • Describe the healthcare professional’s role in identifying error prone situations
  • Explain the importance of reporting medical error
  • Specify at least two recommended practice modifications to promote safety and reduce the incidence of medical error
  • Review the processes of root cause analysis and failure mode and effects analysis when analyzing error

Criteria for Success
To obtain a certificate of completion, a score of 80% or better on the post-test is required. Please proceed with the activity until you have successfully completed this program, answered all test questions, completed the post-test and evaluation, and have received a digital copy of your certificate. You must participate in the entire activity to receive credit. If you have questions about this activity, please contact AKH Inc. at [email protected].

CE Credit provided by AKH Inc., Advancing Knowledge in Healthcare. 

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In support of improving patient care, AKH Inc., Advancing Knowledge in Healthcare is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


AKH Inc., Advancing Knowledge in Healthcare designates this enduring material for a maximum of 2.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


AKH Inc., Advancing Knowledge in Healthcare designates this continuing education activity for 2.0 contact hours.

FL Board of Pharmacy Tripartite, approval #20-608156.

Credit being awarded: 2.0 ANCC contact hours

Preventing Medical Errors

Physician Associates

AKH Inc., Advancing Knowledge in Healthcare has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 2.0 AAPA Category 1 CME credits. Approval is valid until 6/1/2026. PAs should only claim credit commensurate with the extent of their participation.

National Accreditations

Nurse Practitioners

AKH Inc., Advancing Knowledge in Healthcare is accredited by the American Association of Nurse Practitioners as an approved provider of nurse practitioner continuing education. Provider number: 030803. This activity is approved for 2.0 contact hour(s) (which includes 0 hour(s) of pharmacology).

FL Nursing
AKH Inc., Advancing Knowledge in Healthcare is approved as a provider of continuing education through the Florida Board of Nursing, provider #50-2560. This activity is awarded 2.0 contact hours.

National Accreditations


AKH Inc., Advancing Knowledge in Healthcare is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at

AKH Inc., Advancing Knowledge in Healthcare designates this activity for 2.0 continuing education credits.

Concerns or complaints about a CE provider may be directed to the provider, or to the Commission for Continuing Education Provider Recognition at

National Accreditations


Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.

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Social Workers

As a Jointly Accredited Organization, AKH Inc., Advancing Knowledge in Healthcare is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. AKH Inc. Advancing Knowledge in Healthcare maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.


Preventing Medical Errors For Clinical Health Professionals

FL Laboratory
Florida Board of Clinical Laboratory Personnel Provider #JP346. 2.0 contact hours.

FL Occupational Therapy
Board of Occupational Therapy Practice, Provider # 29. approved for 2.0 contact hours.

Florida Department of Health: BAP 30. Approved for 2.0 clock hours.

FL Physical Therapy
AKH Inc., Advancing Knowledge in Healthcare is approved as a provider of continuing education through the FL Board of Nursing. The FL Physical Therapy Board accepts this program for mandatory requirements.

Professions not specifically listed should check with their licensing or certification boards regarding acceptable continuing education credit.

Mary Kathleen Ebener PhD, RN
Dr. Ebener teaches courses in nursing, healthcare and statistical analysis. She is currently employed at, Florida State College at Jacksonville in Jacksonville, Florida as Dean of Nursing. She holds a BSN from Illinois Wesleyan University; her MSN is from Andrews University, MI; and her PhD. is from the University of Florida, Gainesville.

Planners and Reviewers

  • Dorothy Caputo, MA, BSN, RN, VP, Healthcare Continuing Education and Operations
  • Bernadette Marie Makar, MSN, APRN, BC, NP-C, Nurse Reviewer
  • Dorothy Duffy, PharmD – Pharmacy Reviewer
  • Broc Pollinger, MSW, LSW, OSW-C – Reviewer

Commercial Support
There is no commercial support for this activity.

None of the planners or faculty for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

All of the relevant financial relationships listed for these individuals have been mitigated.

It is the policy of AKH Inc. to ensure independence, balance, objectivity, scientific rigor, and integrity in all of its continuing education activities. The author must disclose to the participants any significant relationships with ineligible companies whose products or devices may be mentioned in the activity or with the commercial supporter of this continuing education activity. Identified conflicts of interest are mitigated by AKH prior to accreditation of the activity.

Disclosure of Unlabeled Use and Investigational Products
This educational activity may include discussion of uses of agents that are investigational and/or unapproved by the FDA. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings.

This course is designed solely to provide the healthcare professional with information to assist in his/her practice and professional development and is not to be considered a diagnostic tool to replace professional advice or treatment. The course serves as a general guide to the healthcare professional, and therefore, cannot be considered as giving legal, nursing, medical, or other professional advice in specific cases. AKH Inc. specifically disclaim responsibility for any adverse consequences resulting directly or indirectly from information in the course, for undetected error, or through participants misunderstanding of the content.